Knowledge Centre

Explore the crucial role of the Unified Audit Log (UAL) in maintaining Microsoft 365 security and how automation can simplify its management for MSPs. Learn about the challenges of keeping the UAL active and the innovative solutions available to ensure continuous monitoring and security for your...

How to spot and stop an evil proxy attack in Microsoft 365.

As a Managed Service Provider (MSP), your ultimate aim is to streamline your operations, ensure the best Microsoft 365 security practices, and ultimately deliver exceptional services to your clients. The cornerstone to achieving this lies in establishing robust, efficient, and reliable...

As a Managed Service Provider (MSP), you play a critical role in supporting businesses digital operations. One essential service you provide is securing cloud-based solutions like Microsoft 365. As businesses worldwide increase their dependence on these solutions, they face new risks and...

The evolution from Delegated Admin Permission (DAP) to Granular Delegated Admin Permission (GDAP) brings a promising change to how MSPs handle Microsoft 365 security. But, what exactly is GDAP, and why is it paramount for MSPs in the Microsoft 365 environment? Let's delve in.

As an MSP, finding the right IT professionals can be a challenging task. Notably, recruiting third-line engineers with the right skills, attitude, and commitment can seem like a herculean effort. But, what if you could turn this scenario around and make your first-line engineers perform at a...

Microsoft 365 has become an appealing target for cybercriminals. Specifically, these potential threats often target applications connected to Microsoft 365. As an MSP, safeguarding your customers from these risks is crucial, and that starts with understanding and detecting suspicious app behaviour.

In the fast-paced world of IT support, being a Managed Service Provider (MSP) comes with its fair share of challenges. From juggling multiple tasks to keeping up with the latest technologies, MSPs must constantly evolve and adapt to meet the needs of their customers. This article will explore...

As a Managed Service Provider (MSP), you might be asked to set an out-of-office (OOO) message for a customer who is unable to do it themselves. You may wonder if it's possible without the customer's login details. The good news is, it's doable if you have the right permissions in Microsoft 365....

Are you looking to add an alias to your Microsoft 365 email? Whether you're managing several different business identities, or need to simplify email management for your customers, Microsoft 365 offers a quick and easy solution. In this informative guide, we'll show you how you, as a Managed...