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IT Support Companies (MSP)…
How to get Monthly Recurring
Revenue AND keep YOUR clients
safe from Cybercrime on Office 365

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Introducing

MSP Easy Tools

MSP Easy Tools is a suite of software tools that work continuously on Microsoft Office 365 accounts
They provide genuine benefits that EVERY business ought to have access to.
You manage EVERYTHING yourself. It’s all in your hands, which is exactly how it should be.
We never need to see your customers details – that’s your business not ours.

Make sure you also check out our brilliant new tool, MicroMonty.

Check out our brilliant new Tool, MicroMonty, that allow 1st line engineers to solve 3rd line problems. Rapidly!

Learn more about this

This is more than just a bunch of security tools…

This is a proven way of generating a sizeable monthly recurring income stream with minimum effort:

Monthly Recurring Revenue

We have developed a set of tools that markedly increase your profits for almost zero work and effort. You simply pay a fixed monthly fee for the tool no matter how many clients you sign up. A huge boost to your monthly income with minimum work.

Protection from Cybercrime for your clients

We are all at risk from those pesky cyber criminals but with MSP Easy Tools your clients will have the added protection and peace of mind knowing that they have additional protection that is simply not available anywhere else.

Enhanced Reputation

It’s difficult as an MSP to standout ‘from the crowd’. But with the ability to offer MSP Easy Tools to all of your clients you have suddenly enhanced your reputation.
You have products that are needed by every business in the UK and beyond.  Suddenly you have given yourself a unique and distinct selling point.

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MSP Easy Tools explained…

A description and short video about some of the tools in the Pro package

PromptMapper

Stop the endless calls from clients about sync error problems with Office 365. Wave goodbye to duplicate documents and stress – say hello again to your hairline.

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Email Forwarding Alerts

Notifies you promptly of any forwarders that have been set up on yours / your client’s emails, so you can act fast before any damage is done. Simple and effeffective.

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Admin Monitoring

Ensure that you and your clients are notified when any new admin account changes are made in Office 365, to help keep everyone in control of their data and documents.

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Spoofing Protection

Automatically scans received emails for possible spoofing, by running checks against the name and domain. If it finds a match it splashes a warning across the email.

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Location Monitoring

Automatic alerts are sent whenever a login is spotted from a suspicious location. MSP Easy Tools lets you choose the zone you want monitoring based on country, region, city or IP address.

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Licence Tracker

Provides an immediate report of your customers’ Office 365 licenses and who they are allocated to. This also includes email notifications when a new license is added or removed.

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Office 365 Security Audit

Ensures that tracking is always automatically activated on 365 accounts and even if someone accidentally or maliciously turns it off, it reactivates it again.

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The Security Report

Delivers all of the key security information about who has access to what in the Office 365 platform at the touch of a button. What would literally take days happens in minutes.

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That’s just 8 of the huge range of professional security tools available in Easy Tools Pro!

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FREE 1 Month Trial
MSP Easy Tools is proven with hundreds of businesses. We are so confident that you will love the products that we offer everyone a FREE 1 month’s trial of the Pro and Standard versions.

We all come in different shapes and sizes, so MSP Easy Tools has 3 different plans. 
Choose the one that fits your MSP… 

MSP Easy Tools Lite

2 Indispensable Tools

MSP Easy Tools Standard

12 Invaluable Tools 

MSP Easy Tools Pro

24 Fantastic Tools  

The all-encompassing  standalone Security Report  that you can manually run for yourself,  ALL your customers OR prospects to make sure  everything  is as it should be in Office 365.

The ingenious Login Tracker report shows your clients how many times  cybercriminals are trying to log into their Office 365 accounts.  Makes it really easy to sell security when they see this for themselves in real time.

Sell this as a monthly service to your clients to boost your Monthly Recurring Revenue and help to keep them safe. Identifies fantastic upsell opportunities.

Contains all of the standalone security and licensing tools of the Pro version. You’re in control and run the reports/checks whenever you want.

Can be used with customers and prospects to really make your MSP stand out from your competitors

Keep track of your customers monthly Office 365 billing – what currently takes hours can be done in a few minutes.

Contains all of the brilliant standalone products in the Standard version including currently 8 additional automated MRR generating products that your clients will never want to lose.

Works 24/7/365 to give real time security alerts, even whilst you’re sleeping.  Best of all: you don’t have to do a thing.

Includes PromptMapper – making sync issues with SharePoint a thing of the past.  Remove your client’s servers and reliably use SharePoint with ease.

Get your first month FREE

MORE INFO

Get your first month  FREE

MORE INFO

Get your first month  FREE

MORE INFO

We all come in different shapes and sizes, so MSP Easy Tools has 3 different plans. 
Choose the one that fits your MSP… 

MSP Easy Tools Lite

2 Indispensable Tools

The all-encompassing  standalone Security Report  that you can manually run for yourself,  ALL your customers OR prospects to make sure  everything  is as it should be in Office 365.

The ingenious Login Tracker report shows your clients how many times  cybercriminals are trying to log into their Office 365 accounts.  Makes it really easy to sell security when they see this for themselves in real time.

Sell this as a monthly service to your clients to boost your Monthly Recurring Revenue and help to keep them safe. Identifies fantastic upsell opportunities.

Available only to MSPs – £8
per month

MORE INFO

MSP Easy Tools Standard

12 Invaluable Tools 

Contains all of the standalone security and licensing tools of the Pro version. You’re in control and run the reports/checks whenever you want.

Can be used with customers and prospects to really make your MSP stand out from your competitors

Keep track of your customers monthly Office 365 billing – what currently takes hours can be done in a few minutes.

Get your first month  FREE

MORE INFO

MSP Easy Tools Pro

24 Fantastic Tools  

Contains all of the brilliant standalone products in the Standard version including currently 8 additional automated MRR generating products that your clients will never want to lose.

Works 24/7/365 to give real time security alerts, even whilst you’re sleeping.  Best of all: you don’t have to do a thing.

Includes PromptMapper – making sync issues with SharePoint a thing of the past.  Remove your client’s servers and reliably use SharePoint with ease.

Get your first month  FREE

MORE INFO

Here`s what users are saying

Stuart Ward of WABSYS,
Wakefield

(and we couldn’t stop him from talking…)

Raffi Jamgotchian, President/CTO Triada Networks New York, USA

"PromptMapper has been brilliant for our business."

It has allowed us to keep working just the way we used to and without having to constantly use the Microsoft portal or suffer sync issues. It just works and lets us get on with our work – what could be better!
As for the security tools, I run a wealth management business and need to know if my systems are at risk. I put in the very best tools to make sure my clients and my business is kept safe and secure. It's great when I get emails from the security alerts system saying everything is fine, but just the same I know I'd be notified instantly if they weren't. I suppose you could say, the security checks give me the confidence to just get on with running my business knowing that someone's watching out for me and my business. You'd be crazy not to take it!!

Tony Castrey, Wealth Management

"I sleep much better at night knowing that my systems are being monitored by MSP Easy Tools"

 

Jill Slater, Anthony Short and Partners

"Our business has been using the Office 365 security tools and PromptMapper for well over 12 months now."

I have found them to be a real asset in making sure our systems are kept safe. We value our clients far too much to leave things to chance. There are too many ways that a cybercriminal can gain entry into office systems these days and we need to know about it before any damage can be done.
Location monitoring has just recently protected us from two possible breaches. As soon as the suspicious activity was spotted, we could act to take it down. Without these alerts, we just wouldn't have known until it was too late.
PromptMapper has enabled us to access our business documents the way we want to, without always having to go to the Microsoft portal. We no longer have to worry about sync issues, duplicate documents and the whole headache that goes with it.
The benefits have proved invaluable to our business.

David Nolan, Associate Director

"MSP Easy Tools, is an awesome product that has helped us protect our customers while in lockdown"

"It has also allowed us to leverage the customers who refused to implement 2FA, when we showed them their mailbox had been accessed from China. It is great to work with a supplier who is agile enough to take feature requests and turn them around very quickly.

Since using the product I have seen extensive updates (Enhancements), teamed in with great support, this is a must product for any MSP that supplies and maintains Office 365 environments.

It’s a shame we have to share it.. Just kidding, it should be part of your toolkit in the fight against cybercrime."

David Straiton, business owner Digiserve Communications, Cambridgeshire, UK

"Keep up the great work!"

I wanted to congratulate you on your great product, we have found it relatively easy to sell, and margins are high – in particular, that your pricing plan is for unlimited customers.

 One of the most significant challenges with Office 365 is its breadth and depth, and this is more apparent than ever when it comes to security. Your MSP Easy Tools offering – takes away all of the complications, (granted there is still some basic admin/housekeeping required), and provides a nice easy interface for us to manage our customers.

Furthermore, you and your team are forever releasing updates to keep the product relevant 🙂

Rory and the team @ CyberSecuritiesUK

"We have been using MSP Easy Tools for just over 6 months and we have found it an invaluable tool in the support of our Office 365 customer base"

It allows our technicians to spend more time on support request rather than tedious checking of security settings in Office 365 accounts. The live security reporting was just what we wanted and having the ability to send out weekly updates to our customer proves we are there watching their backs.

The pricing model is good, we have easily & quickly recovered our monthly cost by selling this as an essential cybersecurity addon to all our Office 365 customers. So far not one of our customers have said no to having this service. Support from Glenn has been nothing but fantastic, he has regularly replied to support emails out of hours and any suggested improvements have been implemented within days.

A great product, a great team, I can highly recommend them both!

David Lloyd, Owner Norbrook Direct Ltd T/A Bluebox integration.

"The real benefit is that you have multiple monitoring tools all in one tool"

 

It makes life a lot easier to spot external forwarding rules, which instantly was a benefit for us and one of our customers (inbox rule to private email).

 

I also often use the Audit reporting, because it instantly gives me an overview of the customer.

 

We will also use the Audit report in the quarterly business review with the customer. The tool contains a lot more, but haven’t tested everything just yet.

 

Another great thing about this tool. We just got a customer that got email hacked. With this tool I could enable everything very fast and also run the report so that we quickly had a view of the whole environment and block users.

 

Martijn Bakker, RADIX, Amsterdam

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Frequently Asked Questions

Have a question about the MSP Easy Tools? Check out our frequently asked questions and answers
Q: What do I get with MSP Easy Tools?
A: You get multiple products designed to effortlessly increase your MRR (monthly recurring revenue) that you can resell to all of your customers. And we're constantly creating and adding new products – so this product will only get better with time! All of the products are based on Office 365 and are intended to make your life and your customers' lives easier by increasing security, connectivity and giving you real peace of mind. All the products are developed for MSPs by an MSP.
Q: What do I have to do?
A: You don't have to do much at all. Minimum effort, maximum results! MSP Easy Tools utilises a bespoke launcher to access a suite of self-service tools. You manage everything yourself: add/remove a customer for scanning, add/remove services for customers. It’s all in your hands, which is exactly the way it should be. And, it’s all really simple to manage with just a click of a button. We never need to see your customers – that’s your business, not ours. Also, you can do things in your time when you want/need to – even if that’s the middle of the night! Whatever works for you – you won’t have to wait around for us to activate something for you!
Q: My MSP isn’t based in the UK, can I still use MSP Easy Tools?
A: Yes, of course. We have customers all across the world: USA, Europe, Africa, Australia and of course all across the UK. As you are in control of your own alerts and messages that the end customers see, you can easily translate these into your own language, if your first language isn’t English.
Q: How much can I charge my customers?
A: In short, you can charge whatever you want. We don't set a maximum or minimum price, it's entirely down to you. We're already selling it to our own customers with great success and know it's really easy to sell. You can charge per user, per business, per product, monthly, yearly, the choice is yours. You do the maths! You can make some serious recurring revenue, to put towards those all important business goals and investments. Just make sure you charge on a recurring basis to keep your revenue up, as that's what the products are intended for.
Q: Do I have to sign a long contract?
A: You are not tied in to any long contracts. You will be charged month by month and you can give one month's notice to cancel. There are no nasty year-long contracts to tie you in. But once you cancel, you lose access to all our services and all your customers will be removed from our system and no longer supported.
Q: Why should I use this service and not do it myself?
A: It is possible to do some of the features yourself, granted, BUT it wouldn't be possible to do them at the same level and ease, even if you employed someone to do it full time. The products offer continuous monitoring and protection which, to do manually for every single one of your customers, would be a non-stop, time-consuming and very expensive job. We've also put the security safeguards in to make sure that these security products are tamper-proof, meaning no malicious party could stop them from reporting. We've spent years developing the script and code in order to automate these processes, make them secure and relevant to you and your customer. Our product allows you to keep in control and to stay safe without the costly, time consuming and flawed process of trying to do it yourself.
Q: Do your products only work with Microsoft Office 365?
A: Yes, our products have been specifically designed to work with Office 365 solutions. However, you don't need many customers to make this service a winner. With multiple products to resell or seriously save you time, you could possibly earn your whole month's fee with just one customer on Office 365. We are actively developing new products all the time so the suite of products available will just continue to grow! (You'll have a whole library of products to benefit from before you know it). Also, just think what you're missing out on by not moving to O365. If you need help in moving customers over and not sure how to go about it, just give us a call. If you want to take out a package and this is all that's stopping you, we'll help you to move customers over to O365, for a really discounted fee. Also, don't forget that if you use Office 365 yourself, these tools are invaluable to you. Who do you think the cybercriminals would like to get their hands on most? Yes, that's right: with access to an MSP, they could have a field day. Make sure your own systems are safely monitored so you can keep your customers' details safe, give yourself peace of mind and tick those GDPR security boxes.
Q: Doesn't Microsoft already offer these services?
A: Microsoft does offer a very limited version of some aspects of our products (some of the features Microsoft offer require a high-level licence too – £35 per user per month for E5). For example, Microsoft will notify you when an email forwarder is placed on your account. However, this feature is located within the customer's portal and is the first thing cybercriminals deactivate when they compromise an account, so it's easy to work around. Also, this is not activated by Microsoft by default, you have to know how to do so and remember to actually turn this on. Our Email Forwarder Alert cannot be deactivated as it is in an independent system and consistently checks throughout the day and night. Additionally, the Email Forwarder Alert scans all domains and all email addresses in your portal – full coverage. Also, it can send the notification email to anyone you want, even if they do not have Office 365. It can go to the person who has the account and to someone else – All fully configurable by you. Microsoft do offer excellent services and this is supplemental to enhance those offerings.
Q: Do you need access to my Office 365 portal passwords? Or customers portals?
MSP Easy Tools utilises a bespoke launcher to access a suite of self-service tools. You manage everything yourself: add/remove a customer for scanning, add/remove services for customers. It’s all in your hands, which is exactly the way it should be. And, it’s all really simple to manage with just a click of a button. We never need to see your customers – that’s your business, not ours. Also, you can do things in your time when you want/need to – even if that’s the middle of the night! Whatever works for you – you won’t have to wait around for us to activate something for you!
Q: Can I white-label this?
A: Yes, you can white-label some of the products. For example, you can send out some of the reporting emails with your own logo and from your own email address. However, we need to make sure that the email address we send out from can't be spoofed and the one we send from is totally protected from this, to keep you and your customers safe. Obviously with individual MSPs email addresses, we cannot verify this or keep track of them. Also, our email address that sends out the reports is a very suitable notification one and does not reference MSP Easy Tools at all.
Q: Can my customers buy direct from MSP Easy Tools?
A: No, we will never be selling to any of your customers, so you don’t need to worry that they’ll be coming to us and undercutting prices. It’s your price that counts. Also, because they’re one of your Office 365 customers, no other MSP can come in and steal your pricing on this. So, it’s a product that helps to buy customer loyalty and retention.
Q: Is there a limit to the number of customers I can have on the service?
A: No, as long as they are using Office 365, you can use the MSP Easy Tools products.
Q: How do I add a new customer
You have full control to add and delete customers/ It is all in your hands. We never need to see your customers – that’s your business, not ours. Also, you can do things in your time when you want/need to – even if that’s the middle of the night! Whatever works for you – you won’t have to wait around for us to activate something for you!
Q: Can I have multi-factor authentication on the account I have to use for this?
A: Yes, of course and we actively recommend that you do.       
Q: Do you have any marketing material to help us sell to our customers?
A: Of course! We will provide educational and promotional material that you can use for your customers in order to help you sell more easily (we know, it's almost too good to be true!). We will continue to update any marketing material to keep it fresh, relevant and accurate. All of this content can be easily white-labelled with your logos too.
Q: Can I demo the products?
A: Yes – just click the Book a Trial button on this page. Remember you also get 1 month’s Free trial.
Q: What happens if I want to cancel?
A: You are free to cancel your service anytime you wish, with one month's notice. Just notify accounts@mspeasytools.co.uk one month in advance. At the end of the month, all of yours and your customers services will stop.
Q: How do I make payment?
A: By either GoCardless direct debit or Stripe for card payments. These are both secure worldwide platforms for taking recurring payments. The payment will be drawn automatically each month, 14 days after you have received your invoice. You won’t need to do anything. Your first invoice will be sent at the end of your month’s free trial.
Q: Does this guarantee that my customers won't ever be hacked?
A: Though we'd love to say that, as sensible MSP owners, we both know that this is a very bold claim. It isn't 'blocking' them as such, but letting you know as soon as any suspicious activity is detected, so that you and your customer can act instantly before it becomes a problem and any data is stolen or damage done. Basically, you are making the cybercriminal's life much, much more difficult. They may try to gain entry, but they aren't going to hang around for long when all of the alarm bells are ringing and the security forces are on their way – because essentially, that's what it's like. In the words of GDPR, you are showing 'due care' so that you and your customers can rest easy.
Q: My customers use multi-factor authentication on their O365 so they don't need this?
A: Multi-factor authentication or MFA as it's also commonly known is an authentication method where access to systems is granted only after presenting two or more pieces of evidence that you are who you say you are. The problem with this is that it can give a false sense of security, as outlined below:
  • sometimes this authentication goes to an email and obviously if someone has breached your system, this won't be very effective.
  • Even if you receive your code through a text message to your mobile phone, there are still ways that hackers are getting around this. Cybercriminals are socially engineering the mobile phone companies into allowing them to clone a victim's SIM card. So, they then receive a copy of any messages sent to it, which means your MFA code.
  • Some hackers are even contacting mobile phone customers directly and claiming that they need an MFA code in order to verify the customer's identity. Once the hacker receives the code, they then change the recovery information on all your accounts. If someone is going to give away their code, there is nothing to stop them except training and monitoring systems, just in case.
  • Even if you use an authenticator app to accept your code, there is still a window of opportunity for hackers to steal this. True it is only a 30 – 60 second slot, but do you know if you or your employees have logged in from a coffee shop's wi-fi, for example? Were they actually on a trusted wi-fi? It is really easy to set up a rogue one and hackers do this specifically to steal trusted information/codes.
  • What about the hackers who are impersonating websites and getting users to enter their MFA credentials in order to take over their account. Once in the user is none the wiser – you need to know if this has happened.
  • We all know we are bombarded with messages every day of our lives. If one of your employees received an MFA request whilst they were in your system, might they just accept it thinking it was because they were accessing the system? Can you be sure? People are always the weakest link.
  • Furthermore, cybercriminals are incredibly intelligent and they run a robust business operation – it's no longer just the teenage kid in his bedroom. They have their fingers in all the pies. It's only a matter of time before they will find some way to break through MFA. You need to make sure you are monitoring at all times if you want to be safe and in control.
MFA is much better than just a password, but it is definitely not unbreakable.

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